Refund Policy

At Qorvira, we prioritize your satisfaction with every purchase. Should you find yourself unhappy with an order, our comprehensive return and refund policy is designed to provide you with peace of mind and a seamless buying experience.

30-Day Return Period
You may submit returns for up to 30 days following the date you receive your order. Returned products must remain unused, maintain their resalable condition, and contain all original packaging and included accessories.

Complimentary Return Shipping
Return shipping costs are covered by Qorvira at no charge to you. To initiate a return, please reach out via email at contact@qorvira.com. Upon receipt of your request, we will furnish you with a prepaid shipping label along with complete return instructions.

Items Not Eligible for Return
• Digital products available for download
• Prepaid gift cards
• Items manufactured according to customer specifications or special order requests

Timeline for Refund Processing
Once we receive your returned merchandise and complete our inspection, refunds will be credited within 10 business days. Your refund will be returned via the original payment method used at checkout.

Tracking Your Refund Status
Should your refund not appear in your account:
• Review your bank records and account activity
• Verify with your credit card issuer that the credit has been applied
• Reach out to our support team if the matter remains unresolved

Item Replacement for Defects
In the event that your product arrives defective or sustains damage during shipping, we will promptly send you a replacement at no additional cost. Please send us an email containing your order number and photographic documentation of the damage or defect.